Resume

Melanie Dunn

AI Systems & Marketing Operations Lead
14+
Agentic systems built
20→20
Min → sec per meeting
10+
Yrs marketing ops
20+
Yrs design
Summary

Most AI advice is theoretical. I build the actual thing — and then document it, train the team, and make sure it still works six weeks later.

I came up through design — 20 years of it — then crossed into marketing, then marketing operations, and now I'm building AI systems. That sequence matters more than it looks: design thinking is how I structure problems, it just shows up as workflow architecture now instead of layout grids. Marketing ops is where I learned where the real work accumulates: reporting that takes all day, handoffs that break quietly, data that means something only if you know where to look. I got good at finding those places and automating them. Now I do it with AI — building systems that are still running six weeks later, that someone besides me knows how to use, and that are actually connected to the things they need to connect to. The value is the architecture and the implementation. Prompting is the easy part.

Core Competencies
AI Architecture & Workflow
Claude Code n8n ChatGPT Agentic system design Multi-API orchestration Prompt architecture Workflow documentation AI adoption & enablement
Data & Reporting
BigQuery Looker Studio GTM / tracking architecture HubSpot Decision-support dashboards
Systems Implementation
Business process design Cross-functional deployment Team enablement & training Technical documentation
Marketing Domain
SEO / AIO AI search optimization Paid media (Google Ads) B2B campaign architecture Content strategy Marketing operations
Design & Creative Tech
Brand identity Adobe Creative Suite Canva Print production Visual systems
Experience
Three Seven Marketing
Jun 2024 – Present
Marketing Lead · Sep 2025 – Present · Remote
Digital Marketing Specialist · Jun 2024 – Sep 2025
  • Designed and deployed Pip, a production AI project manager built on Claude Code — multi-API architecture connecting Toggl, Monday.com, and Fireflies via a custom slash-command layer, installed team-wide via automated shell script. Cut the meeting-to-task workflow from 20 minutes to 20 seconds.
  • Architected AI-assisted workflows for reporting, content planning, campaign analysis, and client delivery — translated vague stakeholder requirements into structured systems, automation layers, and workflow documentation.
  • Built decision-support infrastructure using BigQuery + Looker Studio: collapsed 14-tab client reporting into unified dashboards for non-technical stakeholders across 15+ accounts.
  • Designed prompt architecture and team enablement programs that operationalized AI tools across marketing, creative, and project management.
  • Drove Bounce Athletics from 0 to 4 sustained AI citations and #1 ChatGPT branded ranking in 10 months through content architecture and strategic internal linking.
  • Built and deployed 14+ agentic systems across client and internal work — GTM automation, content pipelines, CRM workflows, and reporting infrastructure.
Featured Project: Pip — AI Project Manager
Built on Claude Code · 7-person cross-functional team · Production deployment

Architecture: custom /pm-* slash-command layer connecting three external APIs (Toggl, Monday.com, Fireflies). Installed team-wide via shared Google Drive sync + shell setup script. Each command abstracts multi-step API calls into a single interaction.

/pm-status /pm-sprint /pm-plan /pm-meeting /pm-geekbot /pm-report /pm-mywork
Result: 20 min → 20 sec. Every meeting. Every client. Replaced manual time reporting, meeting recaps, standup prep, and sprint planning meetings.
Madhouse
Aug 2021 – Jun 2024
Designer / Digital Marketing Strategist · Toledo, OH (Hybrid)
  • Built analytics and tracking infrastructure (SEO architecture, campaign tracking, performance reporting) for a multidisciplinary B2B design agency — the technical marketing systems foundation that informs current AI architecture work.
  • Led waterworksforyou.org from zero to cohort-filled: designed and implemented the full digital ecosystem — website, integrated ad package, and SEO strategy — as a unified system oriented around a single goal: launch the program and fill the first cohort.
  • Translated client business goals into structured marketing programs; bridged design thinking and performance data across accounts.
Mail Works II
Jan 2019 – Apr 2021
Creative Director · Toledo, OH
  • Directed all branding, marketing, and client design for a full-service commercial print and mail house.
  • Managed end-to-end production workflows from concept through execution — first experience designing and operationalizing repeatable team processes.
Cuttlefish Graphics
Feb 2012 – Present
Founder · Remote
  • Founded and operated a design studio that evolved into a digital product business (POD activewear, digital templates); 4,000+ sales, 4.8★ on Etsy.
  • Sole operator of all creative, product, and business systems — built and iterated every workflow independently.
Owens Community College
Spring 2026
Adjunct Instructor · Toledo, OH

Taught commercial design. Alumni Hall of Fame Honoree 2024 — inaugural class.

Personal Builds
Roux — AI Meal Planning System
Built on Claude Code · Melsplains · Publicly released

File-based AI meal planning system designed for non-technical users. Two-tier distribution: Simple (claude.ai prompt templates, no setup required) and Build Your Own (Claude Code with local file context, full customization).

Architecture: household profile, pantry inventory, and weekly store deals stored as local markdown files — persistent context across sessions without cloud storage. Custom slash commands (/deals, /plan, /shop, /inventory-add) drive a full weekly meal planning rhythm.

Integrations: AnyList via MCP (pushes grocery lists and meal plan to mobile app); iOS Shortcut for one-tap home screen access. Publicly documented with setup guide, shortcut guide, and landing page.

Speaking
AI for Marketing, Growth, and Operations
Cincy AI Week — Cincinnati, OH · June 2026
Panel with enterprise leaders from NaviStone and Sama on practical AI transformation.
Certifications
monday.com Agent Creator HubSpot Digital Marketing HubSpot Reporting Google Ads Search Google Ads Display Google Ads Video Google Analytics (GA4)
Education & Honors
AAS, Commercial and Advertising Art
Owens Community College · 2011
Alumni Hall of Fame 2024 · Inaugural class
Undergraduate Studies, Journalism
Bowling Green State University · 2003–2005
  • Alumni Hall of Fame — Owens Community College (2024) · Inaugural class
  • 3rd Place, National AAF Club Achievement — Public Service (2015) · American Advertising Federation
  • American Advertising Awards Judge — AAF Canton, OH (2015)
  • Student Design Show Judge — Owens Community College (2017)
Earlier Experience
Owens Corning Creative Solutions Oct 2015–Aug 2016
Toledo, OH · Sr. Graphic Designer
Fruchtman Marketing Apr 2014–Sep 2015
Toledo, OH · Sr. Graphic Designer · Marketing strategy and design for the jewelry industry; campaign and brand work for retail clients nationally
Worldstart Oct 2012–Apr 2014
Toledo, OH · Communications Coordinator / Graphic Designer · Digital product and creative design for a tech media publisher
Community
American Advertising Federation of Toledo
Board Member 2014–2022 · President 2019–2020
Navigated a simultaneous executive director transition (20-year predecessor) and COVID-era pivot to virtual operations — kept the organization running and membership engaged through both.
Owens College CRT Advisory Board
2019–Present · Industry advisor to alma mater
Rogers HS VCT Advisory Board
2022–Present
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